Privacy Policy

Effective Date: February 11, 2026

Housewell ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when interacting with our website and services.

This Privacy Policy outlines how we collect, use, store, and protect your information.

Information We Collect

We may collect personal information when you:

• Submit a consultation request
• Contact us through our website, email, or phone
• Engage our services
• Provide payment information for services

This information may include:

• Name
• Email address
• Phone number
• Service address
• Details about your home and service needs
• Payment information (processed securely through third-party providers)

How Your Information Is Used

We use the information collected to:

• Respond to inquiries and consultation requests
• Schedule and deliver services
• Communicate regarding appointments and service updates
• Process payments securely
• Improve our services and client experience

We do not sell, rent, or trade your personal information.

Payment Information

Housewell may collect payment information for services, including credit or debit card details.

All payment information is processed through secure third-party payment processors. Housewell does not store full credit card numbers or sensitive payment credentials on our servers.

By providing payment information, you consent to the use of secure third-party providers for processing transactions.

Information Sharing

We may share limited information only when necessary to operate our business, including:

• Payment processing providers
• Scheduling or service management platforms
• Technology providers supporting our website or communications

All third parties are expected to maintain appropriate data protection standards.

We do not share your information for marketing purposes with third parties.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no system can guarantee absolute security, we use secure platforms and standard safeguards to protect your data.

Cookies and Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve performance.

This information is non-personal and used only to enhance user experience.

Your Rights

You may request to:

• Access the personal information we have about you
• Correct or update your information
• Request deletion of your information, where applicable

To make a request, please contact us using the information below.

Changes to This Policy

Housewell may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Housewell
hello@housewellhome.com
616-287-9398

By using our website or engaging our services, you acknowledge and agree to the terms of this Privacy Policy.