These Terms of Service ("Terms") govern your use of the Housewell website and your interaction with Housewell LLC ("Housewell," "we," "our," or "us"). By accessing our website or engaging with our services, you agree to these Terms.
This website is intended to provide information about Housewell's services and allow users to request consultations.
You agree to use this website only for lawful purposes and in a manner that does not interfere with its functionality, security, or availability.
All content on this website, including text, branding, logos, graphics, and design elements, is the property of Housewell and may not be copied, reproduced, distributed, or used without prior written permission.
Submitting a consultation request, completing an inquiry form, or contacting Housewell does not establish a service agreement.
All services are subject to consultation, scheduling availability, and mutual agreement.
Housewell reserves the right to decline service requests that fall outside our service scope, service area, or operational capabilities.
A separate service agreement, proposal, or written confirmation may be required prior to the start of services.
Housewell provides residential home support services, including:
Services are delivered within clearly defined scope boundaries and are limited to non-technical, non-licensed residential support.
Housewell does not provide:
Services are performed based on the condition of the home at the time of service and within the agreed scope and time allocation.
As part of our services, Housewell may maintain a Home Profile containing household information, preferences, service history, organizational notes, and other details relevant to the ongoing care of the home.
The Home Profile is maintained solely to support continuity, consistency, and service quality.
The Home Profile does not constitute property management, maintenance management, home inspection services, or contractor oversight.
Household information maintained within the Home Profile remains subject to our Privacy Policy.
From time to time, Housewell may provide recommendations for third-party service providers at the client's request.
Any recommendation is provided solely as a courtesy.
Clients are solely responsible for evaluating, selecting, contracting with, and supervising any third-party service provider.
Housewell does not warrant, guarantee, supervise, inspect, or assume responsibility for the work, conduct, pricing, scheduling, or outcomes of any third-party provider.
Payment for services is due according to the terms outlined in your Service Agreement, proposal, or invoice. Housewell may accept payment through one or more secure electronic payment providers.
If you authorize Housewell's secure payment processor to retain your payment method for future services, you authorize payment for completed services or recurring services in accordance with your agreed-upon billing schedule. Housewell does not store complete payment card information.
Accepted payment methods and billing procedures may change from time to time and will be communicated to clients as needed.
Scheduling, rescheduling, and cancellations are subject to the terms outlined in your service agreement, including any applicable notice requirements or fees.
Clients are responsible for providing reasonable access to the property at the scheduled service time.
Housewell is not responsible for delays, incomplete services, or rescheduling resulting from:
Clients are responsible for ensuring that the home environment is safe and accessible at the time of service.
This includes securing pets when appropriate to ensure the safety of both Housewell personnel and the animals.
Housewell is not responsible for:
Housewell reserves the right to modify, pause, reschedule, or decline service if conditions are determined to be unsafe.
Housewell reserves the right to decline, discontinue, or modify services if conditions are deemed unsafe, unsanitary, or beyond the scope of standard residential support.
This may include, but is not limited to:
Services may be modified, postponed, or declined until conditions allow work to be performed safely and effectively.
Housewell exercises reasonable care in the performance of services; however, Housewell is not liable for:
Any concerns regarding service quality or property damage should be reported within a reasonable timeframe following service.
Your use of this website and Housewell's services is also governed by our Privacy Policy.
Housewell is committed to protecting personal information and handling client information responsibly.
Housewell reserves the right to update or modify these Terms at any time.
Any updates will be posted on this page with an updated effective date.
Continued use of the website or services constitutes acceptance of those changes.
These Terms are governed by and interpreted in accordance with the laws of the State of Michigan.
If you have questions regarding these Terms of Service, please contact:
Housewell
hello@housewellhome.com
616-287-9398